CRO Analyst

Job title: CRO Analyst

Purpose of the role:

We’re looking for a hands-on Web Optimization & CRO specialist to turn data into action and insights into measurable results. You’ll optimize user journeys, test hypotheses, and collaborate across marketing, design, and development to improve conversion rates and customer experience.

We believe great optimizing combines analytics, creativity, and experimentation – and we’re looking for someone who enjoys that mix.

You’ll thrive here if you love testing, learning fast and seeing your ideas make a real impact on the business! 

Job Scope & Key Deliverables:

• Data-Driven Decision Making: Use analytics tools to monitor performance, identify bottlenecks, and implement data-backed improvements.
• Traffic & Funnel Optimization: Ensure alignment between traffic sources and landing page experiences to maximize conversion rates.
• User Experience & Interface Optimization: Design and refine high-converting, user-friendly eCommerce experiences, focusing on navigation, layout, and usability.
• Ongoing Optimization & Testing: Continuously test and improve design elements based on real-time data and user feedback.
• Experience & Content Optimization: Continuously refine key flows, A/B test layouts, and optimize on-page content to improve engagement and conversion.
• Landing Page & Funnel Design: Develop and test optimized page layouts, CTAs, and forms to drive better engagement and conversions.
• Stakeholder Engagement: Communicate test results, insights, and recommendations to leadership and cross-functional teams.

Role Tasks:

• A/B Testing & Experimentation: Design alternative UI elements, navigation structures, and CTA placements for testing.
• Mobile-First & Responsive Design: Ensure seamless, mobile-optimized experiences that improve conversion rates.
• Collaboration & Implementation Support: Work with developers to ensure proper execution of CRO and UX changes.
• Reporting & UX Insights: Share UX findings and conversion insights with stakeholders, making recommendations for ongoing improvements.
• Content & Visual Merchandising: Update and test banners, product highlights, and promotional elements to ensure maximum engagement and click-through rates. 

Main competence required:

• Organising and Executing – Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.
• Supporting and Co-operating – Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organization.
• Communication – We’re looking for someone who combines strong analytics skills with sharp communication – someone who can simplify complex results and keep colleagues calm, updated and engaged throughout the process. Excellent communication skills in English and Swedish.

Most relevant qualifications, education and training:

• Experience in e-commerce, CRO, A/B testing, and UX optimization
• Strong understanding of site navigation, checkout flows, and purchase behavior.
• Familiarity with customer journey mapping and conversion funnel analysis.
• Hands-on experience with A/B testing and analytics tools.
• Fluency in Swedish & English.

Most relevant previous work experience:

• Comfortable with content management systems, analytics tools, and an ability to interpret data into clear next steps.
• Experience working with Jira, Adobe Target, Content Square.
• Strong multitasking skills with experience managing CRO initiatives.
• Ability to communicate test results and insights to cross-functional teams.
• Skilled at identifying and solving conversion bottlenecks. Customer-focused and data-driven, with a strong drive to achieve results and exceed targets.
• Experience in preparing decision support materials for A/B test approval, ensuring alignment with objectives and guidelines to drive data-driven decision-making.
• Samsung is a dynamic company in a fast moving industry, there are many opportunities to grow and develop! In order to enjoy working with us you must be a person who appreciates tempo, change and to take own initiatives.  

Required travel days per year:

• 10 days, to Poland

Required travel days per year:

10 days, to Poland

Är du intresserad av tjänsten?

Bra, skicka in ditt CV på engelska omgående.

Tjänsten är baserad i Kista (Hybrid/remote).

Bra villkor, tjänstepension (ITP1) enl kollektivavtal samt generöst friskvårdsbidrag.

About Samsung Electronics

Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. We employ 286,000 people across 80 countries with annual sales of US$269.billion. To discover more, please visit www.samsung.com.

Headsource är ett rekryterings- och bemanningsföretag med huvudkontor i Stockholm. Vi jobbar lite snabbare, har lite roligare och har över 20 års erfarenhet på marknaden vilket gör att vi hittar kandidater snabbare än någon annan aktör på marknaden. För mer information besök oss på www.headsource.se